Salesforce
Product Management Intern
San Francisco, CA · Summer 2026
Owned product work across Salesforce’s mobile event experience, including push notifications, localization, location-aware experiences, and workflow automation.
Took features from discovery and prototyping through requirements, prioritization, Jira refinement, QA, launch readiness, and stakeholder reviews across Product, Engineering, Design, and leadership.
Prototyped a Marketing Cloud MCP workflow that reduced a three-step manual notification process by 43%. Led QA, release testing, and telemetry validation across 5,749 notification sends, achieving 98% deliverability. Conducted 5 research studies with 40+ users and 10+ refinement sessions to translate usability findings into product improvements.
MCP + Marketing Cloud integration · Product telemetry · Release QA · Jira refinement · Localization strategy · Product requirements · Prototyping · Usability research · Must / Should / Nice-to-have prioritization

